Smile.io

Create and edit ways for customers to earn points, and disable or activate earning actions.

Configure ways to earn points

How to add a custom earning action using the Smile API, available on the Smile Plus plan

Add custom earning actions

How to limit the number of times a customer can earn points for an action

Configure earning action limits

How customers earn points when buying or using a gift card

Earn points on gift cards

Learn how birthday points work, when customers are awarded birthday points, and security measures in place to prevent fraud.

Understand birthday points

How customers earn points for social media actions

Earn points for social media actions

Create and manage a bonus points campaign to offer customers increased points on their orders

Manage a bonus points campaign

Stop specific products from earning points by excluding them from your loyalty program.

Exclude products from earning points

Create or edit a custom name for a way to earn.

Customize the name of a way to earn

Learn how to review if and when a customer has received birthday points, and troubleshoot why they may not have earned them.

Troubleshoot birthday points

Maggie

Christian

Karen F

Earning Actions

Points

Blog

About Us

Privacy Policy

Newsletter

Careers

Terms of Service

Referrals

Learning Center

Partners

Support Policy

Integrations

Status Page

Press Kit

Plus

Features

Resources

Company

Legal

Smile website

Pricing

Get started

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/517098/efb533a669fbe2a24b69b0f0/e64120620696b967b537c39bea68bcff.png)