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Why isn't my reward working at checkout?
Why isn't my reward working at checkout?

As a customer why isn't my coupon working?

Nicole Miles avatar
Written by Nicole Miles
Updated over a week ago

Stacking rewards

Currently you can only use one coupon at checkout. Using multiple coupons is not permitted. But, you can use a coupon with a gift card at checkout.

Using rewards with discounted products

Sometimes the way that a store discounts an item can affect coupon use. If the checkout rejects your coupon with a sale item, you will need to reach out to the store's customer support and see if they support reward use with discounted items.

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