Smile.io

How to automatically send customer email notifications to encourage program engagement

Customer email overview

How to activate and deactivate customer email notifications

Enable or disable customer emails

How to add branding to customer emails with logo and banner images

Add images to customer emails

How to configure variable data values in customer emails

Use variables to insert relevant information into customer emails

How customers can manage their email preferences

How customers unsubscribe from emails

Why HTML email notifications are no longer supported

Changes to customer email formats

Use Klaviyo to send fully customizable reward program emails to your customers, instead of relying on Smile's default emails.

Understand Klaviyo flows

Learn how Smile manages email subscription preferences and allows customers to unsubscribe from specific types of emails.

Understand how customers unsubscribe from emails

Sarah Facini (she/her)

Support Team

Karen F (she/her)

Learn about the customer email notifications generated by Smile

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