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Documentation Index

Fetch the complete documentation index at: https://help.smile.io/llms.txt

Use this file to discover all available pages before exploring further.

About Glew

Glew is a commerce analytics platform that pulls data from your ecommerce store and other tools into a single source for reporting and segmentation. When connected to Smile, you can see loyalty program activity at the individual customer level, segment customers by points and VIP tier, and measure metrics like AOV and LTV by reward segment.

Features and functionality

With the Smile and Glew integration, you can:
  • View reward program activity at the individual customer level
  • Segment customers by points balance or VIP tier
  • Measure AOV, LTV, and repeat purchase rate by reward segment

Integration requirements

To use the Smile and Glew integration, you must meet the following requirements:

Have a Glew account

Have a Smile account with a paid plan

This integration is available on the Essential, Standard, Growth, Plus, and Enterprise plans. The number of integrations you can connect depends on your plan.

Setup instructions

In Smile Admin, install the integration, then refer to the Glew documentation for instructions on how to set up and configure the Smile and Glew integration.

Getting help

The Smile and Glew integration is built and supported by Glew. For any questions or issues, refer to the Glew FAQs or contact Glew support.