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Documentation Index

Fetch the complete documentation index at: https://help.smile.io/llms.txt

Use this file to discover all available pages before exploring further.

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About Okendo

Okendo is a customer marketing platform that helps Shopify merchants collect and showcase product reviews, ratings, and user-generated content. When connected to Smile, you can reward customers with loyalty points for writing reviews and submitting photos or videos.

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Features and functionality

With the Smile and Okendo integration, you can:
  • Reward customers for writing product reviews
  • Reward customers for attaching photos or videos to reviews
  • Reward customers for adding a profile picture to their review

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Integration requirements

To use the Smile and Okendo integration, you must meet the following requirements:

Have an Okendo account

Have a Smile account with a paid plan

This integration is available on the Essential, Standard, Growth, Plus, and Enterprise plans. The number of integrations you can connect depends on your plan.

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Setup instructions

In Smile Admin, install the integration, then refer to the Okendo documentation for instructions on how to set up and configure the Smile and Okendo integration.

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Getting help

The Smile and Okendo integration is built and supported by Okendo. For any questions or issues, refer to the Okendo help center or contact Okendo support.