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About Redo

Redo is an ecommerce platform for returns, marketing, and post-purchase logistics. When connected to Smile, you can show loyalty points in your abandoned cart and checkout recovery messages.

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Features and functionality

With the Smile and Redo integration, you can:
  • Include points balances in marketing messages
  • Show the points a customer will earn by checking out
  • Add loyalty data to cart recovery messages

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Integration requirements

To use the Smile and Redo integration, you must meet the following requirements:

Have a Redo account

Have a Smile account with a paid plan

This integration is available on the Essential, Standard, Growth, Plus, and Enterprise plans. The number of integrations you can connect depends on your plan.

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Setup instructions

In Smile Admin, install the integration, then refer to the Redo documentation for instructions on how to set up and configure the Smile and Redo integration.

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Getting help

The Smile and Redo integration is built and supported by Redo. For any questions or issues, refer to the Redo help center or contact Redo support.