Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.smile.io/llms.txt

Use this file to discover all available pages before exploring further.

​
About Sendlane

Sendlane is a unified email and SMS marketing platform built for ecommerce, combining campaigns, automations, forms, and reviews in one tool. When connected to Smile, you can sync loyalty data into Sendlane contacts and use it to segment audiences and trigger personalized campaigns.

​
Features and functionality

With the Smile and Sendlane integration, you can:
  • Sync points balance, VIP tier, and referral URL to Sendlane contacts
  • Segment audiences by points balance or VIP tier
  • Trigger email and SMS automations based on loyalty events

​
Integration requirements

To use the Smile and Sendlane integration, you must meet the following requirements:

Have a Sendlane account

Have a Smile account with a paid plan

This integration is available on the Essential, Standard, Growth, Plus, and Enterprise plans. The number of integrations you can connect depends on your plan.

​
Setup instructions

In Smile Admin, install the integration, then refer to the Sendlane documentation for instructions on how to set up and configure the Smile and Sendlane integration.

​
Getting help

The Smile and Sendlane integration is built and supported by Sendlane. For any questions or issues, refer to the Sendlane help center or contact Sendlane support.