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Change launcher placement

Choose where your loyalty program launcher appears.

Updated yesterday

The launcher is the on-site button customers click to open your loyalty program panel — where they can view their points, rewards, and ways to earn more. You can choose where this button appears on your website to create a smooth experience across desktop and mobile devices.

Change your launcher placement


To change your launcher placement in Smile Admin, go to:

Settings → Branding → Theme → Placement

From here, you can:

  • Choose whether the launcher appears on the left or right side of your site.

  • Adjust the side and bottom spacing between the launcher and your customers’ window using the Spacing menu.

  • Switch between the Desktop and Mobile tabs to fine-tune placement for each device.

Click Save when you’re done.

💡 Important: Launcher placement changes can take up to 15 minutes to appear on your site. If you don’t see your updates right away, please wait a few minutes and refresh your browser cache before checking again. This delay applies to both desktop and mobile updates.

Tip: Check where other key elements (like menus or chat widgets) appear on your site. Placing your launcher on the opposite side can help customers spot and use it more easily.

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