Smile.io

How to apply customized branding to the Smile look and feel

Branding & Display

How to personalize your program’s theme, launcher, and panel to match your brand.

Customize your display and branding

How to embed the customer points balance to display outside of the Smile rewards panel

Embed points balance

How your program’s font creates a clear, consistent experience.

The Smile font

Fundamentals

Add images, text, and shapes to personalize the launcher’s appearance.

Customize the launcher’s look and feel

Choose where your loyalty program launcher appears.

Change launcher placement

Control where your launcher appears on your site, and choose when to show or hide it for customers.

Show or hide the loyalty launcher

The Smile Launcher

Edit the name of your loyalty program in the reward panel.

Customize loyalty program name

Download Smile’s default panel icons for your store’s personal use.

Download Smile’s default icons

Use deep links to open specific sections of your loyalty panel directly from any page on your store.

Use deep links to open the panel

Remove Smile branding from your reward panel.

Hide Smile branding

The Smile Panel

How to choose and set up different on-site customer reminders or Nudges

Configure Nudges

Nudges

Allow customers to earn points, redeem rewards, and track loyalty progress directly in the customer account - just with a few clicks.

Add Loyalty Hub to your store

Brand your Loyalty Hub by customizing text, images, icons, colors and fonts. No code required.

Customize Loyalty Hub

Loyalty Hub 

Create a custom design with text, images, and links

Points

Blog

Careers

Privacy Policy

Newsletter

Partners

Terms of Service

Referrals

Learning Center

Press Kit

Support Policy

Integrations

Status Page

Plus

Features

Resources

Company

Legal

Smile website

Pricing

Get started

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/517098/efb533a669fbe2a24b69b0f0/e64120620696b967b537c39bea68bcff.png)