Adding a loyalty program name in the reward panel allows you to customize your on-site content to match your brand and engage customers.
✅ Tip: If you would like to edit the name of your points currency, review our guide on customizing your points currency name.
Edit your loyalty program name
By default, Smile uses the name of your store on the reward panel to introduce your program. You have the ability to customize your program name in the reward panel, as well as the welcome text used to introduce your program.
To edit your program name and panel text:
In Smile Admin, navigate to On-site content.
In the Panel card, click Customize.
Click the Header card.
In the Caption text box, enter text to introduce your program.
In the Title text box, enter your program name.
Click Save.
ℹ️ Note: If you don’t enter text in the Caption or Title fields, Smile will use default text. The default Caption is “Welcome to” and the default Title is the name of your store.
If you’d like to keep these fields blank, you can use an empty character to fill the space. Just triple-click the code box below to select the invisible character inside (you won’t see it — but it’s there!), then copy and paste it into the field you want to leave blank.