🛒 Supported on Shopify only
💳 Available on Growth and Plus plans
👤 Accessible to all roles
Bonus points campaigns can create urgency to incentivize customers to shop at your store over a limited time period.
Schedule a bonus points campaign
💡 Important: Bonus points campaigns can only work from one Place an order earning action. If you have multiple Place an order earning actions due to a VIP program, you will need to temporarily disable these earning actions, so that only one earning action is active.
From Smile Admin navigate to Program > Bonus campaign.
Click Create campaign.
In the Campaign name section, enter the name of your campaign.
In the Bonus points multiplier section, choose how many times the points will increase.
In the Schedule section, choose when you'd like the campaign to start and end
Click Schedule campaign.
Cancel a bonus points campaign
From Smile admin navigate to Program > Bonus Campaigns.
Click Edit campaign on the campaign you’d like to cancel.
Click Delete.
ℹ️ Note: Only scheduled campaigns can be deleted, campaigns that have already finished cannot be deleted.
Good to know
The maximum campaign length is 7 days.
If you would like to run a campaign for longer than 7 days, you can schedule 2 campaigns back-to-back.
Only one bonus campaign can run at a time.
There is no limit to the number of scheduled campaigns, but they can't overlap with each other.
Bonus points are only awarded on orders. Points earned from creating an account / social follows etc. aren't multiplied.