👤 Accessible to all users
🛒 Applies to Shopify
💳 Available on all plans
You can exclude products from your loyalty program to prevent customers from earning points on those line items.
How to exclude products
Navigate to Smile Admin → Settings → Platform
Scroll down to Product exclusion
Click Edit
Select product(s) - you can pick multiple
Click save
Customers won't earn points when they buy the product(s)
Shopify's native gift card product is always excluded by Smile, as the receiving customer will earn points when the gift card is spent
Third-party gift cards aren't excluded automatically, so consider if you'd like to exclude these
Excluded products don't count towards VIP programs with an 'amount spent' goal
The embedded points on product page widget is hidden automatically on excluded products