🛒 Supported on all platforms
💳 Available on all plans
👤 Accessible to all roles
Set up a birthday reward to give your customers a treat on their special day, and where you can find this information within Smile.
Create the birthday reward
From Smile admin navigate to Program > Points > Add ways to earn > Celebrate a birthday
Enter the birthday date
Once logged into the panel, customers can navigate to Ways to earn > Edit date to add their birthday.
Security measures to prevent fraud
The points will be rewarded once a year on the customer’s birthday. Points are not issued immediately when the customer enters their birthday.
The points will be rewarded providing the customer has entered their birthday within 30 days and the birthday reward hasn't been triggered by Smile within the last 365 days.
📝 Smile Pro Tip: If a customer reaches out about not getting points for their birthday because they entered a date that is in the next 30 days, you can always opt to manually award them.
What's next?
Configure ways to earn
Learn more