π Supported on all platforms
π³ Available on all plans
π€ Accessible to all roles
By default, customer emails are automatically enabled for new Smile accounts. If youβd like to turn off a customer email to prevent it from being sent, you can disable it in your settings. You can re-enable the email at any time.
Disable a customer email
To disable an email notification:
In Smile Admin, navigate to Settings > Customer Emails.
Find the email you want to disable and click Edit.
Click the Disable button.
Confirm by clicking Disable.
Enable a customer email
To enable an email notification:
In Smile Admin, navigate to Settings > Customer Emails.
Find the email you want to enable and click Edit.
Click the Enable button.