π Supported on all platforms
π³ Available on all plans
π€ Accessible to all roles
By default, customer emails are automatically enabled for new Smile accounts. If youβd like to turn off a customer email to prevent it from being sent, you can disable it in your settings. You can re-enable the email at any time.
Disable a customer email
To disable an email notification:
- In Smile Admin, navigate to Settings > Customer Emails. 
- Find the email you want to disable and click Edit. 
- Click the Disable button. 
- Confirm by clicking Disable. 
Enable a customer email
To enable an email notification:
- In Smile Admin, navigate to Settings > Customer Emails. 
- Find the email you want to enable and click Edit. 
- Click the Enable button. 
