Want to take your program to the next level by boosting participation, driving repeat purchases, and re-engaging inactive customers? Smile’s paid plans include advanced features designed to help you achieve these goals.

What it does: Provides customers with a dedicated page in their account to view points, redeem rewards, and track loyalty progress.

Benefit: Makes loyalty program engagement seamless, automatic, and on-brand—without custom coding.

How it works:

Plan availability: ✅ Loyalty Hub is available on the Growth plan and above.

What it does: Offers customers increased points on orders for a limited time, with the ability to schedule campaigns in advance so they run automatically.

Benefit: Creates urgency and incentivizes customers to shop during the campaign window, while making campaign management easier with automated scheduling.

How it works:

Plan availability: ✅ Bonus points campaigns are available on the Growth plan and above.

What it does: Displays how many points customers will earn for a purchase directly on the product page.

Benefit: Increases program visibility and encourages purchases by showing real-time rewards value.

How it works:

Plan availability: ✅ Embed points on the product page is available on the Growth plan and above.

What it does: Displays customers’ points balance directly on their account page.

Benefit: Keeps loyal shoppers informed and allows you to encourage further engagement by showing ways to earn or redeem rewards based on their balance.

How it works:

Plan availability: ✅ Points balance on the account page is available on the Growth plan and above.

What it does: Lets customers redeem their points for rewards directly during checkout.

Benefit: Provides a last-minute incentive for customers to complete their order with a discount, boosting loyalty and conversions.

How it works:

Plan availability: ✅ Redeem points at checkout is available on the Growth plan and above.

What it does: Sets an expiration timeline for unused points.

Benefit: Creates urgency that motivates customers—especially inactive ones—to make another purchase.

How it works:

Plan availability: ✅ Points expiry is available on the Growth plan and above.

What it does: Rewards loyal customers by offering tiers, milestone perks, and entry rewards.

Benefit: Incentivizes ongoing purchases and strengthens loyalty.

How it works:

Plan availability: ✅ VIP program is available on the Growth plan and above.

What it does: Rewards customers for custom actions like completing a profile, watching a video, or subscribing to a newsletter.

Benefit: Increases program value by rewarding a wider range of customer interactions, which helps drive repeat purchases.

How it works:

Plan availability: ✅ Custom actions are available on the Plus plan and above.

What it does: Uses on-site reminders to increase program engagement and encourage members to use rewards, spend points, and refer friends.

Benefit: Increases redemption rates and encourages repeat purchases.

How it works:

Plan availability: ✅ Nudges are available on the Starter plan and above.

What it does: Connects Smile to apps like email service providers, review platforms, and more.

Benefit: Expands program capabilities with targeted messaging, points for reviews, and added functionality.

How it works:

Plan availability: ✅ App integrations are available on the Starter plan and above.

What it does: Creates a more cohesive marketing experience by allowing you to customize your banner image and add a brand icon.

Benefit: Strengthens your brand presence within your loyalty program, making it feel seamless and on-brand for customers.

How it works:

Plan availability: ✅ Enhanced branding is available on the Starter plan and above.