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Contact the Smile team

How to connect with the Smile team for technical support or other questions

Maggie avatar
Written by Maggie
Updated over a week ago


We have expanded our team to ensure you can get access to the support or strategies you need in the most timely manner. Our Merchant Experience Team works in a shared model where you have access to our entire team’s expertise when you need it:

Questions about your current Smile program

If you have questions about your current Smile program:

If you’re not able to find the information you need in our help documentation, our Merchant Experience team would be happy to help you. You can connect with the team at any time and we will get back to you at our earliest convenience via:

If you’re new to Smile and looking to learn more and discover how to get started:

  • In-app chat

  • check out our product demo videos.

  • Book a slot in one of our live Q&A Webinars: in this group zoom call, you'll have the opportunity to ask questions to an expert from our team about Smile's features, integrations, plans, and more!

If you're looking for Smiles UAE, connect with the team:

More questions? Contact us at and we will answer your question as soon as possible. 😄

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