On October 7th, 2020, we will be removing the ability to add new HTML emails to your program.
This change is part of our overall efforts to improve Smile notifications for you and your customers (stay tuned for future updates! 👀 )
For now, any emails that are already custom HTML emails will remain in your account, and you can continue to edit and use them. However, you will not be able to add any new custom emails after that date.
⚠️ If you have any template emails that you would like to switch to a custom HTML email please do so before October 7th, 2020.
Our standard Smile email templates with basic customization options will be available to use in your account at any point. To switch to a template email click "Switch to default editor" in any of your emails and click 'Publish'.
📝 Pro tip: Review our article on Adding Images to Email Notifications to see how you can customize Smile templates!
If you have any questions we are happy to help at email@example.com