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Adding restrictions to your rewards lets you define how they can be used. You can require a minimum spend or limit a reward to a specific product collection.
Note: To add a new reward, follow our guide on configuring ways to redeem points.

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Require a minimum purchase amount

Adding a minimum purchase amount ensures that a customer must spend at least this amount to apply the reward. A minimum purchase restriction can only be added to Amount discount, Percentage off, and Free product rewards. To add a minimum purchase requirement:
  1. In Smile Admin, navigate to Program > Points.
  2. In the Minimum requirement card, select Minimum purchase amount.
  3. Enter the minimum dollar value.
  4. Click Save.
Note: For online Free product rewards, the minimum purchase amount applies only to the price of the product being discounted, not the customer’s total cart value. For POS Free product rewards, the minimum purchase amount applies to the customer’s total cart value.

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Limit to a specific collection

To restrict a reward to certain products, you can limit it to specific collections in your store.
Important: This feature is only available for merchants on Shopify. The collection you want to select must already exist in Shopify before following the steps below.
To add a collection restriction to a reward:
  1. In Smile Admin, navigate to Program > Points.
  2. In the Ways to redeem card, find the reward you want to modify, and click Edit.
  3. In the Applies to card, select Specific collection.
  4. Use the dropdown to select the collection you’d like to restrict the reward to.
  5. Click Save.
Note: A collection restriction can only be added to Amount discount and Percentage off rewards.