Introduction

Customers always appreciate more ways to redeem their points at your store. Thankfully, it's extremely easy to add more. This article will cover how you can add a new reward or update an existing reward in your rewards program.

Check out our quick demo video:


Add a way to redeem

To add a new reward to your points program, click the "Add ways to redeem" button in your Points page.

Select the reward you'd like to add.

Fill in the required fields to complete the reward setup.

You can:

  • Have the reward be applicable to one collection only, using the 'Applies to' section

    • ✅ This feature is available to Shopify merchants only

    • ✅ This feature is only available for the Amount discount and Percentage off rewards

  • Add a minimum purchase amount in the 'Minimum requirement' section

    • ✅ This feature is only available for the Amount discount and Percentage off rewards

  • Add a Discount code prefix in the 'Discount Code' section

    • Please avoid using special characters in your Discount code prefix

📋 Note: fields may differ based on the reward selected.

Click Save to create your reward.

Once the reward is created, customers will be able to see it in in your customer panel.

📋 Note: if you also use ShopifyPOS - the rewards that you've added will apply to the POS orders as well. Just make sure to check your Order Settings (Settings > Platform > Order Settings)


What's next?
Customer points redemption overview

Learn more

Control ways to earn and redeem

Change program currency

Understanding program settings

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