Example: Award bonus points for repeat purchases using Shopify Flow

This example uses Shopify Flow and the Send Smile activity action to automatically award points when a customer places a milestone order.

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Before you start

This example uses the setup described in Use Shopify Flow to award points. This article covers only the Shopify Flow workflow configuration for the repeat-purchase milestone. Before creating this workflow, you must first:

1. Create a Shopify Flow action in Smile using the Order paid trigger.
2. Create an earning action linked to that Flow action.

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How this workflow works

This workflow checks the number of orders a customer has placed. When a customer reaches the order milestone you specify, Shopify Flow sends a Smile activity and awards the associated points. For example:

• Award 100 points on a customer’s 3rd order.
• Award 250 points on a customer’s 5th order.
• Award 500 points on a customer’s 10th order.

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Create the workflow

1. From Shopify Admin, go to Flow.
2. Click Create workflow.
3. Click Select a trigger.
4. Select Order paid.
5. Click the + icon, then choose Condition.
6. Click Add a variable, then search for numberOfOrders .
7. Select order/customer/numberOfOrders.
8. Enter the order milestone you want to reward (for example, 5 for a customer’s 5th order).
9. For the True branch of the condition, click the + icon, then choose Action.
10. Select Smile.io, then click Send Smile activity.
11. Enter the activity type code from your Smile Flow action.
12. In the Order ID field, enter: {{order.id}}
13. Click Turn on workflow.

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Learn more

• Use Shopify Flow to award points
• Understand Shopify Flow and Smile