Smile.io

Karen F (she/her)

How to set up, customize and troubleshoot Smile's referral program

Referrals

Reward your customers for sharing your store with their friends and family

Configure referral program rewards

How to create a successful referral program with Smile

3 steps to build the best referral program

Learn how the referral process would look from a customer perspective and understand how customers can refer people.

Understand how referrals work

How to set up a referring customer reward

Configure referring customer or advocate reward

Configure referred friend reward

Fundamentals

How to customize the message shared by the referring customer

Customize referral social sharing

How to customize the referral links/referral domain.

Customize referral domain

How to direct users with referral links to a custom landing page

Add referral landing page

Referral Program Customization

Cancel referral

How Smile fraud analysis measures block fraudulent referrals

Preventing referral fraud

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