Strategy & Best Practices

Maximize program value with these guides to enhancing the customer experience, email marketing, analytics and more

13 articles in this collection
Written by Maggie and Tess

Paid Plan Features

Smile Paid Plan Advantages

Learn about the features available on Smile's Paid plans

Written by Maggie
Updated over a week ago

Smile Enterprise Plan Advantages

Learn about the features available on Smile's Enterprise plans

Written by Tess
Updated over a week ago

Maximizing Value

Enhance the customer experience

How to make the most of Smile's features to create a great customer experience

Written by Maggie
Updated over a week ago

Maximize points program value generation

Tips to boost points program performance

Written by Maggie
Updated over a week ago

Maximize referral program value generation

Tips to boost referral program performance

Written by Maggie
Updated over a week ago

Maximize rewards program value generation

Tips to boost rewards program performance

Written by Maggie
Updated over a week ago

Email Marketing Strategy

Email marketing campaign guide

How to launch and promote a rewards program with customer email marketing

Written by Tess
Updated over a week ago

Klaviyo and Smile Email Campaigns

How to boost your email campaign success with individualized customer reward data

Written by Maggie
Updated over a week ago

Email marketing with reward data

How to promote the program using reward data in email campaigns

Written by Tess
Updated over a week ago

Improve program performance with email marketing and customer segments

How to improve loyalty program performance using email campaigns to targeted customer segments

Written by Maggie
Updated over a week ago

Program Performance

Guiding principles for program configuration

best practices for configuring a rewards program

Written by Maggie
Updated over a week ago

Bonus points events

How to run a bonus points event that will promote the program while rewarding customers

Written by Maggie
Updated over a week ago

Improve performance with analytics

Gain insights from detailed customer metrics to improve program performance

Written by Maggie
Updated over a week ago