Smile.io

Karen F (she/her)

Katrina

How to view customer data, add and remove customers in Smile

Customers

Learn how members, guests and excluded customers are defined.

Understand customer types

How customers can view their points balance or referral link in the rewards panel

Points balance or referral link - customer view

How customers can view rewards previously earned and redeemed in the rewards panel

Rewards earned and redeemed - customer view

Learn how rewards are generated and issued to customers, and about the meaning of each reward status.

Understand reward issuing

Search for a customer in Smile's interface using their name or email.

Find a customer

Fundamentals

How to manually add customers to the rewards program

Add customers

Exclude a customer group from your program with Shopify Tags or BigCommerce Customer Groups.

Exclude customers by tag

Exclude an individual customer from your program or reinstate a customer that was previously excluded.

Exclude a customer

How to remove customers from the rewards program on the Shopify, ShopifyPlus and Bigcommerce platforms

Remove customers from synced platforms

Download your customer data, and use filters to create segments of your customer base.

Filter and export customers

Manage Customers

Points

Blog

About Us

Privacy Policy

Newsletter

Careers

Terms of Service

Referrals

Learning Center

Partners

Support Policy

Integrations

Status Page

Press Kit

Plus

Features

Resources

Company

Legal

Smile website

Pricing

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