Smile

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How to view customer data, add and remove customers in Smile

How the members, candidates and excluded customer types are defined

How customers can view their points balance or referral link in the rewards panel

How customers can view rewards previously earned and redeemed in the rewards panel

How to answer customer questions about reward status using the Rewards tab of the customer activity page

How to collect and see customer birthday information

How to manually add customers to the rewards program

How to exclude a customer group from the program with Shopify Tags or BigCommerce Customer Groups

How to exclude a customer from, and reinstate a customer to, the rewards program

How to remove customers from the rewards program on the Shopify, ShopifyPlus and Bigcommerce platforms

How to download your customer data from Smile

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