Smile.io

How to view customer data, add and remove customers in Smile

Customers

Learn how members, guests and excluded customers are defined.

Understand customer types

Learn how rewards are generated and issued to customers, and about the meaning of each reward status.

Understand reward issuing

Search for a customer in Smile's interface using their name or email.

Find a customer

Spend points on behalf of a customer and issue a discount code.

Redeem customer points in Smile Admin

Fundamentals

Exclude a customer group from your program with Shopify Tags or BigCommerce Customer Groups.

Exclude customers by tag

Exclude an individual customer from your program or reinstate a customer that was previously excluded.

Exclude a customer

Download your customer data, and use filters to create segments of your customer base.

Filter and export customers

Add, edit, or remove customers from your loyalty program through your eCommerce platform.

Manage Customers

Upload a CSV to update customer birthdays in Smile.

Import birthdays with a CSV file

Create a custom design with text, images, and links

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