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Documentation Index

Fetch the complete documentation index at: https://help.smile.io/llms.txt

Use this file to discover all available pages before exploring further.

About Dotdigital

Dotdigital is a cross-channel marketing automation and customer experience platform built for ecommerce. When connected to Smile, you can sync loyalty data into Dotdigital address books and use it to segment audiences and personalize email content.

Features and functionality

With the Smile and Dotdigital integration, you can:
  • Sync points balance, VIP tier, and referral URL to Dotdigital contacts
  • Segment audiences by points balance or VIP tier
  • Use loyalty data in email templates

Integration requirements

To use the Smile and Dotdigital integration, you must meet the following requirements:

Have a Dotdigital account

Have a Smile account with a paid plan

This integration is available on the Essential, Standard, Growth, Plus, and Enterprise plans. The number of integrations you can connect depends on your plan.

Setup instructions

Refer to the setup guide for instructions on how to install and configure the Smile and Dotdigital integration.

Getting help

The Smile and Dotdigital integration is built and supported by Smile. For any questions or issues, contact Smile support.