With the Smile and Mailchimp integration installed, you can create segments based on Smile loyalty data, and then target these segments with email campaigns.
Create a segment
To create a segment, follow the steps below:
- From the Mailchimp dashboard, navigate to Audience > Segments.
- Click Create segment.
- In the Select or search a filter dropdown box, choose any of the Smile merge fields.
- Click Review segment.
- Click Use segment.
- In the Segment name section, enter a name.
- Click Save & exit.
Learn more about creating segments in Mailchimp’s knowledge base.
Tip: Smile recommends using the Smile Points Balance merge field to remind customers to return to your store if they have enough points to redeem a reward!