What we’re covering: 

  • How to enable or disable email notifications

Sending emails to your members is a great way to encourage program engagement by reminding your customers of the value they’ve earned as part of your program. 

You can enable or disable emails in the Notifications section of your Smile Admin. 

How to enable an email notification

Email notifications are automatically enabled for any new Smile merchant. 

If you’ve disabled an email and would like to re-enable it, select the email notification type you'd like to enable from the Notifications section of your Smile Admin. 

Once you’ve opened up the email notification type you’d like to send, click “Enable”. Once you’ve enabled this email, your customers will start to receive notifications again.

📝  Pro Tip:

Add a fun banner image to each email template to ensure they integrate seamlessly with the rest of your program experience. When your reward program emails integrate with the rest of your brand, your members will be more likely to engage. 

How to disable an email notification 

To disable an email notification, select the email you'd like to disable from the  Notifications section of your Smile Admin. 

Once you’ve opened up the email notification type you’d like to send, click “Disable”. Once you’ve disabled the email, your customers will no longer receive these notifications. 

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