🛒 Supported on all platforms
💳 Available on all plans
👤 Accessible to all roles
Introduction
There are multiple ways customers can earn points, you can choose the selection of points earning actions to suit your brand and store.
Points program set-up
Navigate to Smile > Program > Points > Add ways to earn
You can choose as many or as few earning actions as you'd like. This table outlines the variables available with our earning actions
Earning action
| Limitations | Plan |
Place an order | Optional limitations | All plans |
Signup | Once per lifetime | All plans |
Celebrate a birthday | Once per year | All plans |
Like on Facebook | Once per lifetime | All plans |
Share on Facebook | Once per lifetime | All plans |
Follow on Instagram | Once per lifetime | All plans |
Share on X | Once per lifetime | All plans |
Follow on X | Once per lifetime | All plans |
Follow on Tiktok | Once per lifetime | All plans |
Leave a review | Optional limitations | Paid plans |
Suggested configuration
Smile suggests configuring your points earning in alignment with your average order value (AOV) so that customers can earn earn enough points to be able to redeem their first reward within their first few purchases, while ensuring that customers will need to spend money at your store to prevent fraudulent behaviour.
If you'd like more personalized configuration advice, reach out to our support team on: help@smile.io