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Customize reward program name

How to change the name of your rewards program

Hannah avatar
Written by Hannah
Updated today

πŸ›’ Supported on all platforms

πŸ’³ Available on all plans

πŸ‘€ Accessible to all roles

The name of your loyalty and rewards program is part of your overall brand. Choosing a name can help or deter your customers from joining and engaging with your program. It is also an opportunity to define what type of emotions you want associated with your program and the community you are building.

Change the program name


ℹ️ Note: This is for merchants on our Free plan

  1. From Smile admin navigate to On-site content.

  2. In the Panel section, click Customize.

  3. In the Program name text box, enter your program name.

  4. Click Save.

Change the program name


ℹ️ Note: This is for merchants on our paid plans

  1. From Smile admin navigate to On-site content.

  2. In the Panel section, click Customize.

  3. Click Header.

  4. In the Caption text box, enter text to introduce your rewards program.

  5. In the Title text box, enter your program name.

  6. Click Save.

You will not be able to remove the Caption or Title from the header. If left blank - the system will default to 'Welcome to' for the Caption, and name of your store for the Title.

If you would prefer to have the left blank we would recommend going to a website that offers empty characters (such as emptycharacter.com) and copy this into the text box.
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If you are looking to change your currency name - you can navigate to Program > Points > Points branding.
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If you are looking to change your store name - please go to Settings > General > Name of Store.

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