Get the most out of Smile's Enterprise features

Introduction

Ready to make the most of the Enterprise features you have access to, but not sure where to start? Here are a few simple things you can do to take your rewards program to the next level:

Here's what we're covering:

In each section we will look at:

  • Description of the feature that can add value to your program
  • Time and resources you'll need to use these features
  • Tools you'll need to get started

Install points at checkout

Using points at checkout is an easy way to remind customers that they have a points balance they can use towards their purchase before they check out.

Making it easy for your customers to spend their points will add value to their checkout experience, increasing the likelihood that they’ll purchase from you again.

Time to set up: 15 - 30 minutes

Resources required: Someone with HTML, CSS and Javascript experience 

How to get started:

Add a custom action

Custom actions allow you to create your own unique program earning rules, making it easy to reward customers for engaging with your program in ways that go beyond just making a purchase. Custom actions could include rewarding customers for completing a user profile, watching a video or subscribing to your newsletter.

When you add more value to each interaction customers have with your brand, they’ll be more likely to purchase from you again.

Time to set up: 1 - 4 hours

Resources required: Someone with basic HTML and CSS experience

How to get started:

Add rewards program data to your site

Adding rewards program data, like your customers' points balance, to your account page or site banner is an easy way to keep your program top of mind while your members browse.

When their points balance is integrated with the rest of your site they’ll be more likely to use them towards a purchase, adding value to their experience.

Time to set up: 30 minutes - 1 hour

Resources required: Someone with basic HTML and CSS experience

How to get started:

Set up a Shopify Flow

This integration is only available for Shopify Plus merchants.

Shopify Flows help you reward your most loyal customers, boost cart value and drive higher repeat purchase rates. Connecting Smile with Shopify Flow allows you to award bonus points for a variety of customer actions, including:

Purchasing a specific product
Awarding bonus points for a specific product can help increase sales of new products or clear out extra product stock.

Spending more than a fixed dollar amount in one order
Awarding bonus points for orders over a certain dollar value is a great way to motivate your customers to increase their order size.

Completing more than one purchase in a fixed amount of time
Offering bonus points for customers that complete more than one purchase in a set amount of time can help increase your repeat purchase rate.

Time to set up: 10 - 30 minutes

Resources required: Access to your Smile Admin and your Shopify store

How to get started:

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