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Documentation Index

Fetch the complete documentation index at: https://help.smile.io/llms.txt

Use this file to discover all available pages before exploring further.

On the Growth and Plus plans, your monthly billing adapts to your store’s order volume through usage-based billing. Each plan includes a set number of orders each month, and any orders beyond this amount incur an additional charge. Additional order rates vary by plan:
  • Growth Plan:
    • $199 per month, billed monthly
    • Includes 2,500 orders per month, $20 per 100 additional orders.
  • Plus Plan:
    • $999 per month, billed yearly
    • Includes 7,500 orders per month. $5 per 100 additional orders.
To learn more about how orders are counted and how to check your monthly order usage, read our dedicated article.

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Check your total monthly price

The easiest way to understand your total monthly price is by looking in Smile Admin. Go to Settings > Billing. You’ll see a breakdown of your total cost for the previous month, as well as a preview of this month’s usage and estimated total price.

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Calculate your total monthly price

If you’d like to calculate your total monthly price, you can use the following formula: 
Total Price = Base Price + (Additional Orders / 100) × Rate per 100 Orders
  • Base Price is the fixed cost of your plan (e.g. $199 for Growth).
  • Additional Orders is the number of orders exceeding your plan’s included amount (e.g. 300 orders beyond 2,500).
  • Rate per 100 Orders is the cost applied to each set of 100 additional orders, based on your plan (e.g. $20).

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Example monthly price calculation

Imagine you’re on the Growth plan and your store processes 2,800 orders in a month:
  • Base Price: $199 (covers the first 2,500 orders)
  • Additional Orders: 2,800 - 2,500 = 300 orders
  • Rate per 100 Orders: $20
Using the formula: Total Monthly Price = Base Price + (Additional Orders / 100) × Rate per 100 Orders Total Monthly Cost = 199 + (300 / 100) × 20 Total Monthly Cost = 199 + 60 = $259 In this scenario, your total charge for the month would be $259. This usage-based pricing model allows your plan to flexibly accommodate higher order volumes without needing to upgrade immediately.
Tip: If your orders consistently exceed 6,500, you can save money by upgrading to the Plus plan, which includes more orders in the base price and has a lower rate for additional orders.