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Reviews.io and Smile

How to install and use Reviews.io with Smile for product reviews

Maggie avatar
Written by Maggie
Updated over 5 months ago

Introduction

Reviews.io allows you to reward your customers for leaving product reviews. With Reviews.io you can collect reviews and reward your customers to increase conversion, incentivize customers for more unique content such as photos, questions and answers, collect reviews and add stars to your Google Adwords and connect Instagram and reward for tagging or mentioning.

Smile apps/integrations are only available on a Smile paid plan, on the Shopify and BigCommerce platforms.

📝 Important— When customers leave reviews via Reviews.io, they'll be eligible for 1 reward per order, not per product within that order. In other words, customers can be rewarded for leaving multiple product reviews, but the integration triggers 1 email per order, not line item.

Here’s what we’re covering:


How to install the Reviews.io app:

Head to your Smile Integrations section, and select the Reviews.io icon in the Get social proof with reviews section.

Click Connect

You will be taken to your reviews.io login page, where you can log in to your account to connect.

How to use the Reviews.io app

Once you've followed the steps outlined here in Reviews.io: Connecting Reviews.io and Smile.io you will be able to add in Reviews.io specific earning actions, so your customers will be able to earn points for actions in Smile.

More info on the integration between Reviews.io and Smile can be found here: Reviews.io and Smile.io integration


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