Introduction

This article will help to explain how to change the program language and what content will be automatically translated when the language is changed.

Overview

How to change your program language

What gets translated

Special notes & things that cannot be translated automatically

How to change your program language

Go to Settings > Language.

In the Program language section - use the dropdown to select your program language > Click Save.

Note: Currently the language options available in Smile are English, French, Portuguese, Spanish, and German.

What text will be translated?

Any of the default system text in the rewards panel

Text that cannot be translated automatically

Essentially - any text they have customized will not be translated. Including:

image from within Smile app
  • Your points branding (points currency)

  • Any edited/customized customer notification text (If a field in any template has been edited - it will not be translated automatically)

  • Any historical customer data — eg. redeemed rewards (this includes their names, usage instructions and terms and conditions)

  • Any VIP tiers that were created before the language change


What's next?

Understanding program settings

Learn more
Change program currency
Change rewards panel program name

Features available for Wix stores

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