🛒 Supported on all platforms
💳 Available on all plans
👤 Accessible to all roles
Free shipping rewards are an easy way to add variety to your program and give customers a more rewarding experience. They can complement your existing rewards, and allow you set the points cost based on your own shipping rates.
Create a new free shipping reward
To create a new free shipping reward:
In Smile Admin, navigate to Program > Points.
Click Add ways to redeem.
Select Free shipping.
In the Reward value card, enter the number of points required to redeem the reward.
Click Create.
ℹ️ Note: In the Reward value card, Shopify merchants can set a maximum shipping amount that will be covered when a customer uses this reward on an order.
Limitations of free shipping reward configuration
When setting up free shipping rewards, keep the following limitations in mind. Free shipping rewards cannot:
Be restricted to specific shipping rates or methods
Cover a percentage of the shipping cost
Require a minimum purchase amount
Be applied to a specific collection of products