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Customize referral social sharing

Select which social channels customers can use to share their referral link, and customize the message that’s shared.

Karen (she/her) avatar
Written by Karen (she/her)
Updated yesterday

🛒 Supported on all platforms

💳 Available on all plans

👤 Accessible to all roles

Customers can share their referral link directly from the Smile panel using supported social channels. You can control which platforms are available for direct sharing and customize the content that appears with their referral link.

Customize referral social settings


Through the Smile panel, customers can share their referral link directly on social media. You can select which social channels appear as sharing options and customize the message using text and variables.

To edit the referral social settings:

  1. From Smile Admin, navigate to Program > Referrals.

  2. In the Social sharing section, navigate to the Social settings card.

  3. Click Edit.

  4. Update the social channels or message content you’d like to modify.

  5. Click Save.

ℹ️ Note: Facebook does not allow apps to set a custom message. When a customer refers via Facebook, they will be prompted to write their own message.

Customize referral link preview


You can customize how your website appears when a referral link is shared by defining your store's referral metadata within Smile Admin.

To edit the image and description shown with referral links:

  1. From Smile Admin, navigate to Program > Referrals.

  2. In the Social sharing section, navigate to the Customize referral link preview card.

  3. Click Edit.

  4. Click Customize card message and display.

  5. Enter your preferred Title, Description, and Image.

  6. Click Save.

Tip: Use Referral variables to personalize your message. These variables are available in the Social settings card.

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