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Custom tier icons help create a more branded experience for your loyalty program. You can also use your tier icons in your marketing to build excitement around your VIP program.
Feature availability: VIP is available on Growth, Plus, and Enterprise plans.

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Customize VIP tier icons

  1. From Smile Admin, go to Program > VIP.
  2. Click the name of the tier you want to customize.
  3. In the Display section, upload your icon in the Tier icon field.
  4. Click Save.
Your custom icon will appear in the Smile customer panel for members in that tier.

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Image requirements

  • At least 90 × 90 pixels
  • Square dimensions
  • JPG or PNG format only