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👉 How to get in touch with Smile customer support:

We have expanded our team to ensure you can get access to the support or strategies you need in the most timely manner.

The Smile team works in a shared model where you have access to our entire team’s expertise whenever you need us - No more waiting for a week to schedule a call with a single individual!

💡 If you have questions about your current Smile program:

If you’re not able to find the information you need in our Knowledge Base, our merchant experience team would be happy to help you!

You can connect with us anytime and we will get back to you at our earliest convenience via:

👋 If you’re new and looking to learn more about Smile and discover how to get started:

  • In-app chat
  • Email:
  • Book in for one of our group demos. One of our Implementation Specialists will walk you through the platform and share what’s possible with Smile. You can find a time here.

Please contact us at and we will answer your question as soon as possible. 😄

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