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Each Smile account is connected to a single online store. If you have multiple stores, you’ll need to install a separate Smile account on each one. Each store operates as an independent loyalty program. This means:
  • Customers can’t earn points in one store and redeem them in another.
  • Points, rewards, referrals, VIP status, and customer data aren’t shared between stores.
  • Changes made in one Smile account don’t affect any other Smile account.
You can’t move an existing Smile account from one store to another. If you’re moving to a new store, you’ll need to create a new Smile account and migrate your loyalty program. For the migration process, see our guide to moving your Smile loyalty program.