What we're covering:
The impact Smile has on load times and page speed insights on your website.
The Smile Launcher and Panel are designed with speed in mind and will load asynchronously to not effect your customers ability to interact with your store. Tools like Google Speed Test will show the actual load time of all components and apps on your site regardless of their loading profile. Smile is also very small, consisting of only a few code snippets in your theme - so it does not slow down the site.
If your site is loading slowly it may be caused by some other scripts that are loading before Smile loads. We are not currently able to make changes on our end to make this load faster. We continue to monitor our script’s performance & industry best practices and continuously improve it over time.
If you have any questions please reach out to our team at firstname.lastname@example.org! 😄