Introduction

On occasion you may wish to encourage customers to use their redeemed rewards on specific collections of items in your store. This can be anything from a brand name item, items you are motivated to sell quickly or a group of items you do not wish to discount.

This feature is only available for merchants on Shopify

How to exclude specific collections in Shopify:

  1. First, create the collection of items you wish to exclude in Shopify by following their tutorial.

  2. Go to your Smile dashboard > Program > Points and go to your Ways to redeem> View all ways to redeem

  3. Here, you'll want to select the reward and choose the collection the reward will be applicable on. Click Save and you're all set! 🎉


What's next?

Maximize points program value generation

Learn more

Rewards by platform
Configure in-store rewards (for Shopify POS)

Configure reward expiry

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