Introduction

On occasion you may wish to encourage customers to use their redeemed rewards on specific collections of items in your store. This can be anything from a brand name item, items you are motivated to sell quickly or a group of items you do not wish to discount.

Requirements

This feature is only available for merchants on Shopify


How to exclude specific collections in Shopify:

  1. First, create the collection of items you wish to exclude in Shopify by following their tutorial.

  2. Go to your Smile dashboard > 'Program' > 'Points' and go to your 'Ways to redeem'> 'View all ways to redeem'

  3. Here, you'll want to select the reward and choose the collection the reward will be applicable on. Click Save and you're all set! 🎉

If you have any questions or feedback please reach out to us at help@smile.io! 😄

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