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How the members, candidates and excluded customer types are defined

Customer types explained

How customers can view their points balance or referral link in the rewards panel

How customers can view rewards previously earned and redeemed in the rewards panel

How to answer customer questions about reward status using the Rewards tab of the customer activity page

How to collect and see customer birthday information

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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