🛒 Supported on all platforms
💳 Available on all plans
👤 Accessible to all roles
Discount rewards let customers redeem points for a discount coupon at your store. When configuring discounts, you can choose between a reward with either Fixed amount of points or with Increments of points. Understanding the difference between these options will help you set up a program that works best for your store and customers.
✅ Tip: If you’re looking to create a new way to redeem, review our article on configuring ways to redeem points.
Fixed amount of points
A reward with a Fixed amount of points has a set discount and points cost.
For example, a $5 off reward that costs 500 points.
With this option, customers cannot change the number of points used or the discount value—they redeem the exact amount set.
Increments of Points
A reward using Increments of points allows customers to choose how many points they redeem based on a sliding scale you configure.
For example, you might offer $1 off for every 100 points spent. In this case:
A customer with 512 points could choose to redeem 500 points for a $5 discount.
Or, they could choose to redeem 300 points for a $3 discount.
This option gives customers the flexibility to choose the reward value they want to redeem.
ℹ️ Note: Variable rewards are rounded to the nearest 100 points at time of redemption.