Here's what we're covering:
How to manually add a customer to your rewards program
Note: this information is only relevant to merchants on the Shopify, ShopifyPlus, and Bigcommerce platforms.
Smile makes it easy to add customers to your rewards program by automatically syncing all accounts created in your Shopify or Bigcommerce store to your rewards program's Customers list.
To add a new customer to your rewards program, simply create the new profile in your Shopify or Bigcommerce admin and include an email address. Any new customers will automatically be added to your rewards program the following day following Smile's nightly syncs and updates.
For a customer to be added to Smile right away - the customer would have to create an account through your online store, or make a purchase for us to receive the customer record right away.