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By default, customer emails are automatically enabled for new Smile accounts, except for points earned emails, which are disabled by default. You can enable or disable any customer email in your settings at any time to control whether it’s sent.

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Disable a customer email

To disable an email notification:
  1. In Smile Admin, navigate to Settings > Customer Emails.
  2. Find the email you want to disable and click Edit.
  3. Click the Disable button.
  4. Confirm by clicking Disable.

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Enable a customer email

To enable an email notification:
  1. In Smile Admin, navigate to Settings > Customer Emails.
  2. Find the email you want to enable and click Edit.
  3. Click the Enable button.