Skip to main content
Points earning rules

Learn about the available types of earning rules

Tess avatar
Written by Tess
Updated over a week ago


With Smile, you can offer your customers many ways to earn points to encourage them to complete specific behaviours, such as increasing orders, or your social media presence. By offering many ways to earn points, customers will stay engaged and interested in the rewards program.


Types of earning rules

  • Signup (create an account) (This feature is not available on WIX)

  • Place an order

  • Facebook Like

  • Facebook Share

  • Instagram Follow

  • X Share

  • X Follow

  • Celebrate a birthday

  • Product review (✅ This feature is only available on certain Smile paid plans, using an app integration - not available on WIX)

Custom activities

This feature is only available on the Smile Plus plan for merchants on Shopify or BigCommerce

If you are on the Plus plan, you can also award a fixed amount of points for any type of activity that you can code for! As long as you have a developer and some know-how, you can offer a variety of options, such as reward for signing up to your newsletter, or for viewing a specific page. Our developer documentation goes over the how-to in more detail!

⚠️ Warning: Creating custom actions requires knowledge of and access to the code that is running your store. Software development skills will be necessary.

📋 Note for Wix users: Please allow 24 hours for orders with a $0 total to sync through to Smile. All orders with a total of more than $0 will sync through to Smile right away.

What's next?
Configure ways to earn

Learn more

Did this answer your question?