Introduction

This tutorial covers how to redeem a customers points for a reward using the Shopify POS app (Also compatible with Shopify Lite and Pro.)

This tutorial is only applicable to Shopify merchants.

📋 Note: In order for Shopify POS to work, you need to first add some POS-specific rewards. Here's how: Setup POS-specific rewards

📋 Note: Passwordless login/program participation does not apply to Shopify POS. Regardless of your program participation settings - your customers need to be a member to be able to redeem points in Shopify POS.


Shopify POS Pro/Lite

If you are using the new Shopify POS Pro or Lite app, you'll want to:


Click 'Add Tile' > 'App'> 'Smile':

Select 'App Extensions'> 'Smile: Rewards & Loyalty':

After that you should see the Smile tile on your POS grid:

Once this is added you should be able to see this tile light up whenever you:


What's next?
Comparing in-store to online orders


Learn more

Earn points in-store with Shopify POS

Update order settings - Shopify

Rewards by platform

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