Introduction
This article will cover the Shopify Plus Checkout Extension that is offered in Smile for merchants that are using the Shopify Plus platform.
After Oct 3, 2022 all new Shopify Plus merchants can access this extension upon installation. Existing merchants must wait to be migrated to the new checkout editor, which is happening gradually. If you would like to get this feature right away - please reach out to Shopify to see if they can add the new Checkout editor to your account.
✅ The extensions are currently only available in English
✅ The extensions are only available to merchants on Shopify Plus
We currently offer 2 different checkout extensions:
Installation
Click Go to Checkout editor
Select Add app
Select the extension from Smile that you'd like to add (Show points customers will earn or Redeem points)
Click Save.
Redeem points
✅ This feature is available on the Growth plan and up
This checkout extension will allow signed-in shoppers to use their points to redeem rewards during checkout.
Please note that when adding this extension, the location of the extension can be chosen from any of the eight locations in checkout - however, we recommend placing it on the left side of checkout for better visibility:
How it works:
Once signed in, shoppers can see their current points balance and a list of available redeeming options and their points cost. Shoppers who are not signed into their account will not be able to redeem their points.
By selecting the available reward, the reward will be automatically generated as a coupon code and applied to the checkout in real-time.
The checkout extension will automatically hide itself if the points program is deactivated, if there are no active fixed redeeming options, or the shopper is excluded.
Limitations:
We only support fixed amount ($) or percentage (%) off rewards at this time. Incremental rewards, free product rewards, free shipping rewards, and gift card rewards will not appear in the extension.
Please make sure you have at least one fixed amount or percentage off reward added to 'Program' > 'Points' > 'Ways to redeem' for the extension to appear on your checkout page
We do not check reward conditions, so it is technically possible for a shopper to redeem a reward that is not valid for any of the items in their cart.
This feature is currently available in English only, even if your checkout uses a different language.
Show points customers will earn
✅ This extension is only available to merchants on the Starter plan or above
This checkout extension will inform shoppers how many loyalty points they’ll earn if they complete their purchase. The goal is to increase awareness of the store’s loyalty program and incentivize the shopper to complete their purchase.
The checkout extension supports either fixed or variable order earning rules.
Fixed earning rules
Show the number of points the shopper will earn if they complete their purchase. The value doesn’t change relative to the cart total.
Example: if the merchant offers 500 points for placing an order, the checkout extension will only ever show 500 points.
Variable order earning rules
Shows the number of points the shopper will earn if they complete their purchase. The value changes according to the cart subtotal.
Example: if the merchant offers 5 points per $ spent and the shopper adds $100 worth of items to the cart, we will show 500 points. If the shopper adds or removes some items from the cart and then returns, the points value will increase or decrease accordingly.
Limitations
Currently only 1 order earning rule is supported at a time. The checkout extension will not appear if you have none or more than one active “place an order” earning rules
This feature is currently available in English only, even if the checkout uses a different language
Shipping, taxes and discounts are not factored into the points calculation
Excluded shoppers will be able to see the checkout extension
What's next?
Fixed and incremental rewards explained
Learn more: