Smile

Maggie

How to set up, customize and troubleshoot Smile's VIP program, available on our Growth plan and above

Understand VIP tiers, configurable settings, and how to go live with a VIP program

How to create an amazing VIP program with Smile

How to add a new VIP tier to an existing program

How to choose from points earned or amount spent for VIP tiers

How to change the points a customer earns in each VIP tier

How VIP program entry rewards and perks work

How to manually adjust a customer's VIP tier

How re-enabling a VIP program after making changes affects new and existing customers

How VIP program tier entry rewards and customer emails work

Find answers and get help from Intercom Support and Community Experts

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