Smile.io

Control how customer VIP tier information is synced to Shopify metafields.

Manage VIP metafield sync

Provide ongoing benefits to your VIP customers in the form of discounts, special bundles, or deals at checkout.

Configure ongoing VIP discounts

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How to set up, customize and troubleshoot Smile's VIP program, available on our Growth plan and above

Understand VIP tiers, configurable settings, and how to go live with a VIP program

VIP program overview

How to configure the settings of your VIP program to determine how customers will progress through tiers

Configure VIP settings

How to add a new VIP tier to an existing program

Add VIP tiers

How to choose from points earned or amount spent for VIP tiers

Understand VIP tier milestones

Choose how to reward your customers as they progress through your VIP program.

Configure VIP tier entry rewards

Fundamentals

How VIP program entry rewards and perks work

VIP - rewards and perks

Add VIP perks

Customize VIP tier icons

Customize your VIP Program

How to manually adjust your customers VIP tiers

Configure VIP tiers

How re-enabling a VIP program after making changes affects new and existing customers

Re-enable VIP program

How VIP program tier entry rewards and customer emails work

VIP program tier rewards and customer email notifications

Learn how to update the Smile VIP Tier Name metafield to ensure compatibility with Shopify’s updated metafield permissions.

Update your use of the Smile VIP Tier Name metafield on Feb 1, 2025

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