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VIP
VIP
Everything you need to know to set up a VIP program (for Professional and Enterprise plans)
12 articles in this collection
Written by
Maggie
and
Tess
General VIP Settings
Parts of a Smile VIP program
Understanding tiers, VIP settings and turning your program live
Written by
Maggie
Updated over a week ago
Add a new VIP tier
How to add a new tier to an existing program
Written by
Maggie
Updated over a week ago
Set up VIP tier-specific earning conditions
How to change the points a customer earns by tier
Written by
Tess
Updated over a week ago
Set up & edit VIP tiers
How to set up your VIP tiers and customize the elements
Written by
Maggie
Updated over a week ago
Set your VIP program's milestone
Your VIP program can be set on a customer's points earned or amount spent
Written by
Tess
Updated over a week ago
Customize your VIP Program
Add a VIP perk
How to add perks to your VIP tiers
Written by
Tess
Updated over a week ago
Add icons to VIP tiers
Customize the look of your VIP tiers
Written by
Tess
Updated over a week ago
Differences between perks & entry rewards
How entry rewards and perks work in your VIP program
Written by
Maggie
Updated over a week ago
Troubleshooting & How-To's
Adjust a customer's VIP tier
How to manually adjust the tier a customer is in
Written by
Tess
Updated over a week ago
How customers can see which tier they're in
Where customers see their tier in the Smile panel
Written by
Tess
Updated over a week ago
What happens when you re-enable your VIP program
How to re-enable your VIP program and how customers are sorted
Written by
Maggie
Updated over a week ago
When entry rewards and email notifications are sent for tiers
How emails are sent through the VIP program
Written by
Maggie
Updated over a week ago