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Award points on prior purchases
Award points on prior purchases

How to manually award points for purchases made before launching with Smile

Tess avatar
Written by Tess
Updated over a week ago

Smile does not currently award points retroactively for purchases made prior to installing Smile. If you wish to award retroactive points, you can do manually or in bulk via a CSV Import

To import points, you'll want to create a CSV with 2 columns: email, and points - you can get the 'Points' information by pulling a 'total spent' report from your eCommerce provider, and multiplying the number by the amount of points you are giving per dollar amount spent.
β€‹πŸ“‹ Pro Tip: Using our Customer Accounts setting you can decide which customers earn points on your store.

What's next?

Adjust customers points balance
​Learn more

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