Currently we award points for Customers who have signed up with an email and password, when Smile is installed in your store. Smile does not award points retroactively.
If you wish to award retroactive points, you can do so via a CSV Import
Note: only Program Members (customers who have signed up with an email and password) are eligible to earn and spend points. Candidates (aka. guest customers) will not be eligible until they sign up at your store.
Points on purchases prior to installing Smile
How to manually award for purchases on your store before Smile
Written by Tess A
Updated over a week ago
Updated over a week ago